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Practice Manager - Mrs Karen McNay


Finance Manager - Mrs Janet Jacques


Reception Staff

Town Surgery - Mornings - Louise Daniel & Lisa Lang 

Town Surgery - Afternoons - Jackie Bonass & Jan de Guelle

Quennevais Surgery - Moya Charles and Matine Rotherham

Various - Vickie Henderson


Admin Staff

Tanya Mitchell, Jamie Rodriquez, Cara Thomson, 

Practice Management

Mrs Karen McNay RGN (f)

Practice Manager - Lister

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.
Mrs Janet Jacques (f)


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Mrs Louise Daniel

Receptionist/Secretary - Lister

Ms Lisa Lang (f)
Receptionist/Secretary - Lister
Mrs Moya Charles

Receptionist/Secretary - Quennevais

Mrs Matine Rotherham (f)
Receptionist/Secretary - Quennevais
Mrs Olanda Viveiros


Mrs Jackie Bonass